Privacy Policy

1. Introduction & Our Commitment to Your Privacy

This Privacy Policy is designed to clearly outline the information we collect, how we use and protect it, and the legal rights you have concerning your data. Data Controller/Accountability: For the purposes of this policy, INPUT OUTPUT LABS is the data controller responsible for the personal data collected through our services.

2. Information We Collect

We collect two main types of information to provide and enhance our services:

A. Personal Data This is information that can be used to contact or identify you directly or indirectly. We may collect this when you voluntarily provide it to us, such as when registering for an account, subscribing to a newsletter, or contacting support.

Identifiers: Full name, email address, phone number, physical address (street, city, state, ZIP code, country).
Commercial Information: Records of products or services purchased, obtained, or considered (where applicable).
Financial Data: Payment information may be collected by our third-party payment processors (we do not store sensitive payment card details).

B. Usage Data (Automatically Collected Information) This is information automatically collected when you access or use our services.

Technical Data: Internet Protocol (IP) address, browser type and version, pages you visit, the time and date of your visit, and other diagnostic data.
Tracking Data: Data collected through technologies such as cookies and similar tracking mechanisms (pixels, tags) to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Geo-Location Data: We may collect broad location data (city/country) based on your IP address.

3. How We Use Your Data (Purposes of Processing)

We use the collected data based on a valid legal basis (such as your consent, necessity for a contract, or our legitimate business interests) for the following purposes:

To provide, operate, and maintain our services.
To manage your account and provide you with customer support.
To inform you about changes, updates, or interactive features.
To analyze, monitor, and improve the performance and functionality of our services.
To send you marketing and promotional communications about products, services, or special offers we believe may interest you, unless you have opted out.
To detect, prevent, and address technical issues, fraud, or security threats.
To comply with legal obligations in the jurisdictions we operate.

4. International Data Transfers

Your information, including Personal Data, may be processed, transferred to, and stored on computers located outside of your province, state, or country, where the data protection laws may differ from those in your jurisdiction.

By consenting to this Privacy Policy and submitting your data, you agree to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this policy, including using legal mechanisms like standard contractual clauses where necessary.

5. Disclosure of Your Data

We may share your Personal Data with:

Service Providers: Third-party companies that perform services on our behalf (e.g., hosting, analytics, email distribution). These parties are obligated not to disclose or use the data for any other purpose.
Legal Requirements: When required by law to comply with a subpoena or other legal process in any jurisdiction.
Business Transfers: In connection with a merger, sale of assets, or acquisition.
Protection of Rights: To protect the rights, property, or safety of INPUT OUTPUT LABS, our users, or the public, or to investigate potential violations of our policies.

6. Your Data Protection Rights (Access, Correction, Deletion)

You have the following rights regarding the Personal Data we hold about you:

Right of Access: You have the right to request a copy of the Personal Data we hold about you.
Right of Rectification (Correction): You have the right to have inaccurate or incomplete data corrected.
Right of Deletion (Erasure): You have the right to request the deletion of your Personal Data, subject to certain legal exceptions (e.g., data required for legal compliance or necessary for the service).
Right to Opt-Out of Marketing: You can choose to opt-out of receiving marketing communications at any time by following the unsubscribe link in the emails or by contacting us.

To exercise any of these rights, please contact us at the email address provided in Section 8.

7. North American Regional Legal Compliance

We operate under specific legal frameworks to protect your privacy:

A. Canada (PIPEDA/Provincial Laws):
- Accountability: We have designated a Privacy Officer (see Section 8) responsible for ensuring compliance.
- Consent: Your consent is the primary basis for processing. You may withdraw consent, subject to legal or contractual restrictions.
- Access: You have the right to access your data and challenge its accuracy.
- Limiting Collection: We limit the collection of personal data to what is necessary for the identified purposes.
B. Mexico (LFPDPPP - Ley Federal de Protección de Datos Personales en Posesión de los Particulares):
- ARCO Rights: Mexican users have the guaranteed right to:
  - Access (Acceso): Know what data we hold and how it is processed.
  - Rectification (Rectificación): Have your data corrected if it is inaccurate or incomplete.
  - Cancellation (Cancelación): Request the deletion of your data from our records.
  - Opposition (Oposición): Oppose the processing of your data for specific purposes.
- To exercise your ARCO Rights, please contact our Privacy Officer (Section 8).
C. United States (State Laws - e.g., CCPA/CPRA, etc.):
- Where state laws (like California) apply, users have the right to know what personal information is collected, request deletion, and, where applicable, the right to opt-out of the "sale" or "sharing" of personal information. INPUT OUTPUT LABS does not sell personal data for monetary consideration.

8. Data Security & Retention

We are committed to protecting your Personal Data. We employ commercially acceptable physical, electronic, and procedural safeguards to secure the information we collect. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including retaining data to comply with our legal obligations.

9. Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top. We may also notify you via email or a prominent notice on our services.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us: contact@inputoutputlabs.com